Spinnaker Quays
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Schnelle Fakten
Check-in ab: | 14:00 |
|---|---|
Check-out bis: | 09:30 |
Haustiere | Haustiere sind nicht erlaubt |
Zusatzleistungen
Weitere Infos über Spinnaker Quays
Spinnaker Quays
Direkt gegenüber dem Mooloolaba Beach bietet das Spinnaker Quays geräumige Apartments und einen beheizten Pool mit Whirlpool. Jedes Apartment verfügt über einen großen Balkon am Hauptwohnbereich oder eine private Dachterrasse.
Bewertet am: 15.01.2025
Highly recommend I will definitely be visiting again.
Bewertet am: 04.02.2025
Aufenthalt im: Jan. 2025
Disappointing Stay – Poor Service, Rude Management, and Unclear Policies
We paid $6,300 for a nine-night stay, expecting a high standard of service and a welcoming environment. After an initial noise complaint (which we addressed immediately), we set strict guidelines: keeping noise to a minimum, music at a mid-level volume (5), and everything turned off by 9 PM. The music was only ever played on our private rooftop, yet despite adhering to these rules, we continued to receive complaints for normal activities like moderate music at 8 PM on Australia Day. To our surprise, we were even told to be quiet when using the stairwell, which made us feel uncomfortable and unwelcome.
To make matters worse, our unit was not serviced at all during our stay—a basic expectation for accommodation at this price point. When we raised this issue, our concerns were dismissed without apology. More concerning was the behavior of the manager, Paul, who was extremely rude and aggressive when speaking to us. His unprofessional attitude only added to the discomfort of our stay and made it clear that guest relations are not a priority here.
At no point were we provided with terms and conditions outlining noise policies or other rules—not in our email correspondence, at check-in, or on the website. This lack of transparency made the stay even more frustrating.
We felt unfairly targeted throughout our stay, and the unprofessional handling of our concerns left us more stressed than when we arrived. We spoke with other families who shared similar frustrations, so our experience was not isolated.
Unless you plan to be completely silent for the duration of your stay, we would not recommend Pleystowe or Spinnaker Quays. Given the $700 per night price, we expected much better service, professional management, and clearer communication. We won’t be returning.
Bewertet am: 01.04.2025
We were charged the full amount.
Bewertet am: 16.10.2024
Aufenthalt im: Sept. 2024
Perfect location
Bewertet am: 08.03.2024
Aufenthalt im: Feb. 2024
Spacious comfortable, well located
The master bedroom was not air conditioned so we found it very hot . The main unit was air conditioned but not the bedrooms
Spacious apartment , comfortable bed - near pillows would be nice in main bedroom . The pool was great but anyone can access it - no swipe card to gain entry.
Car park had more room than most and it was easy to access from the lifts
Perfekte Lage
101- 105 Parkyn Parade, 4557 Mooloolaba, Australien|0,93 km vom Stadtzentrum entfernt
Check-in und Check-out
Check-in ab:
14:00
Check-out bis:
09:30
Gut zu wissen
Haustiere sind nicht erlaubt
Zustellbetten sind je nach Zimmergröße gegen einen Aufpreis verfügbar.