Cochem
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Schnelle Fakten
Check-in ab: | 16:00 |
|---|---|
Check-out bis: | 10:00 |
Zusatzleistungen
WLAN
Nichtraucher
Erste-Hilfe-Kasten
Internetzugang
Cochem: Bewertungen
Bewertungen von 
Sonstige
DE
Bewertet am: 01.07.2020
Aufenthalt im: Juni 2020
EXCEPTIONAL STAFF, LOCATION & COCHEM EXPERIENCE
We booked Hotel Union for the central location and positive reviews but could not have asked for a better experience for our first trip to Cochem, which is only 2hrs from where we reside in Kaiserslautern, Germany. We stopped by Bernkastel-Kues on the way to Cochem and were running late, so we called the hotel to let them know our ETA 10:30pm. They said no problem and thanks for letting them know. Upon arrival, our reservation was already printed out and key prepared. We received instructions about the front door and breakfast. Once we dropped off our bags, we came downstairs and Mr Moussa asked where we were parked. We went outside and he gave us advice on the best spot to leave the car for a few days and chatted w/ us about everything there is to see and do in Cochem. The next AM when we were having breakfast, Ms Moussa greeted us and asked what time we arrived and how we slept. We were so surprised at how much the owners and staff cares about us and when we told them we do not eat pork, they even offered us some cold cuts in chicken. We also checked off everything on our list for hiking, eating, cable car and shopping the following day. The next AM we were greeted again and the staff delivered coffee/OJ/chicken cold cuts. The staff give their guests space to relax and enjoy the amazing view of the Mosel! It is central to everything and the river cruises are literally in front of the hotel, bars and restaurants and shopping in every direction.
Familienurlauber
Bewertet am: 25.07.2026
Over $110 for pre-made goods and trash in the bread basket – A sad, ongoing phenomenon
I extremely rarely write negative reviews. I consider myself a very low-maintenance guest with reasonable expectations. However, what we experienced on the terrace of this establishment formally compels me to issue an explicit warning.
The deception begins right down at the main road: They lure you in there with elaborately designed menus. Since the establishment operates both basement premises and a terrace, it is not clear which menu applies where. Once we arrived on the terrace, the disillusionment followed: The menu there differs drastically. Significantly higher prices, yet various standard dishes (like a simple salad with chicken strips) were completely missing.
The welcome was friendly, the drinks arrived quickly – so far, so good. But the food was also on the table in record time. This immediately makes you suspicious: Is a world-class chef standing at the stove here, or is convenience food merely being warmed up? The first cut into the schnitzel provided the answer.
The schnitzel: Qualitatively at the level of wholesale frozen goods. The fries: Lacking care and average – you can do much better at home in the air fryer. The mushroom cream sauce: Both visually and in terms of taste, unmistakably a ready-made product from a bucket or bag. The bread with aioli: The only small bright spot, although the claim "homemade" seems more than questionable after this overall impression.
However, the absolute low point was marked by a waiter: He picked up a scrap of paper from the floor in front of our eyes, crumpled it up, and brazenly threw it right into our bread basket, which still contained bread and dip. Such behavior simply leaves you speechless.
For this culinary low-flyer, the four of us had to pay over $110. That this was by no means an oversight or a bad day for the kitchen was shown by the neighbors two tables away, who were also complaining about the inferior quality. A look at the historical reviews (which partly go back over a decade and describe almost identical incidents) confirms: Unfortunately, this level has been the norm here for years.
It is a great shame that such business practices can continue to be operated in a prime location. Absolutely not recommended!
The deception begins right down at the main road: They lure you in there with elaborately designed menus. Since the establishment operates both basement premises and a terrace, it is not clear which menu applies where. Once we arrived on the terrace, the disillusionment followed: The menu there differs drastically. Significantly higher prices, yet various standard dishes (like a simple salad with chicken strips) were completely missing.
The welcome was friendly, the drinks arrived quickly – so far, so good. But the food was also on the table in record time. This immediately makes you suspicious: Is a world-class chef standing at the stove here, or is convenience food merely being warmed up? The first cut into the schnitzel provided the answer.
The schnitzel: Qualitatively at the level of wholesale frozen goods. The fries: Lacking care and average – you can do much better at home in the air fryer. The mushroom cream sauce: Both visually and in terms of taste, unmistakably a ready-made product from a bucket or bag. The bread with aioli: The only small bright spot, although the claim "homemade" seems more than questionable after this overall impression.
However, the absolute low point was marked by a waiter: He picked up a scrap of paper from the floor in front of our eyes, crumpled it up, and brazenly threw it right into our bread basket, which still contained bread and dip. Such behavior simply leaves you speechless.
For this culinary low-flyer, the four of us had to pay over $110. That this was by no means an oversight or a bad day for the kitchen was shown by the neighbors two tables away, who were also complaining about the inferior quality. A look at the historical reviews (which partly go back over a decade and describe almost identical incidents) confirms: Unfortunately, this level has been the norm here for years.
It is a great shame that such business practices can continue to be operated in a prime location. Absolutely not recommended!
Gruppenreisender
Bewertet am: 20.07.2026
Tourist trap with bad food
We were very disappointed with the restaurant. The schnitzel and the fries were cold, the gravy had the consistency of pudding. The service also disappointed us; despite multiple requests, we were frequently forgotten. We are still waiting for our mayonnaise today. None of the feedback was taken into account.
Gruppenreisender
Bewertet am: 19.07.2026
Insufficient
The Union Brauhaus is absolutely not to be recommended in terms of food. The schnitzels were not really good, mass-market, heated in the deep fryer, and totally dry.
The hope of making it somewhat tastier with the sauce proved to be hopeless. The sauce was slapped onto the dry schnitzel as a solid lump.
It could not be assumed to be an oversight, because all the plated dishes ordered with sauce were identical in terms of preparation, taste, and culinary skill.
One star in the rating is already no longer appropriate.
When addressed about the miserable quality of the food, the server reacted with the remark, "the plates are empty, and the food has never been complained about before."
The hope of making it somewhat tastier with the sauce proved to be hopeless. The sauce was slapped onto the dry schnitzel as a solid lump.
It could not be assumed to be an oversight, because all the plated dishes ordered with sauce were identical in terms of preparation, taste, and culinary skill.
One star in the rating is already no longer appropriate.
When addressed about the miserable quality of the food, the server reacted with the remark, "the plates are empty, and the food has never been complained about before."
Paar
DK
Bewertet am: 27.09.2018
Aufenthalt im: Sept. 2018
Avoid, avoid, avoid
The restaurant at hotel Union is the place to definitely avoid in Cochem. The food is lousy, the service horrible and the wine list has almost nothing to offer.
I asked for the difference between two different Riesling wines - obviously from two different producers clearly stated in the menu. The answer: It's two different producers...How can you have a such ignorant waiter in the motherhood of German wine areas?
What is the difference between a Porsche and a Volvo? Two different producers???
There are plenty of other nice restaurants in Cochem, like the Hotel Am Hafen on the other side of the bridge where you are also gifted with a nice view of the castle.
I asked for the difference between two different Riesling wines - obviously from two different producers clearly stated in the menu. The answer: It's two different producers...How can you have a such ignorant waiter in the motherhood of German wine areas?
What is the difference between a Porsche and a Volvo? Two different producers???
There are plenty of other nice restaurants in Cochem, like the Hotel Am Hafen on the other side of the bridge where you are also gifted with a nice view of the castle.
Die Gegend erkunden
Moselpromenade 116, 56812 Cochem, Deutschland|0,69 km vom Stadtzentrum entfernt
Gut zu wissen
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