Hôtel Macchi Restaurant & Spa
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Schnelle Fakten
Check-in ab: | 16:00 |
|---|---|
Check-out bis: | 11:00 |
Haustiere | Haustiere sind gegen Aufpreis erlaubt |
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Hôtel Macchi Restaurant & Spa
Hôtel Macchi Restaurant & Spa in Châtel liegt in der Nähe von Skiliften, nur wenige Schritte von Les Portes du Soleil und Wellnesszentrum Forme d'O entfernt. Dieses Hotel für Familien ist 11,2 km von Wintersportort Avoriaz und 0,4 km von Besucherzentrum Châtel entfernt. Entspann dich im Wellnessbereich, der Massagen und Körperbehandlungen bietet. Whirlpool und Sauna sind perfekte Möglichkeiten, um sich nach einem Tag auf den Skihängen zu entspannen. Dieses Hotel bietet auch kostenloses WLAN, ein Concierge-Service und ein Spielzimmer/Arcade-Spiele. Dank des Ski-Shuttles (gegen Gebühr) ist es ein Kinderspiel, die Pisten zu erreichen. Genieße Abendessen bei Le Cerf, einem Restaurant mit Schwerpunkt auf regionale Küche. Oder bleib gemütlich auf deinem Zimmer und nutz den Zimmerservice. Entspann dich mit einem erfrischenden Getränk an einer der 2 Bars/Lounges. Gegen Gebühr wird täglich von 07:30 Uhr bis 10:00 Uhr ein Frühstücksbuffet angeboten. Zum Angebot gehören ein Businesscenter, ein Express-Check-in und ein Express-Check-out. Vor Ort gibt es Folgendes: Parken ohne Service (kostenlos). Fühl dich in einem der 28 Zimmer, die Kühlschrank und einen Flachbildfernseher bieten, wie zu Hause. Die Zimmer haben eigene Balkone. Satellitenempfang und DVD-Player stehen ebenso zur Verfügung wie ein WLAN-Internetzugang (kostenlos). Es gibt eigene Badezimmer, die über kostenlose Toilettenartikel und Haartrockner verfügen.
Bewertet am: 18.08.2026
Aufenthalt im: Aug. 2026
A moment out of time
Bewertet am: 03.04.2026
Aufenthalt im: März 2026
The ski equipment room is spacious and very convenient. The staff all around were great, always greeting us warmly.
We all enjoyed using the wet sauna, dry sauna, pool and hot tub.
Acess to the mountains: La Macchi provides a lift service: walking distance to the gondola lift (Super Chatel); or there is the bus that can take you to La linga and or to Pierre Longue ( and from there you can make your way to Avoriaz)
There is a great supermarket, Sherpa, just across the street. It was perfect. Very nicely stocked. Awesome store.
Easy walk to restaurants in the area.
Overall great experience.
Very appreciative of the staff who tidied our room daily. They did an exceptional job.
* A little quibble or feedback: I wish the hot tub was hotter.
We enjoyed the massage chair. I wished there was a second chair and i was a tad disappointed that the leg feature of the massage was not working.
Bewertet am: 09.03.2026
Aufenthalt im: März 2026
Perfect place to stay!
The wellness was also fine, with spacious pool, sauna, hammam, jacuzzu and fitness. Only downside here is that there are only 4 sun loungers by the pool.
The hotel offers a free shuttle service to the various ski lifts, but the free public ski bus is also nearby (descend a few steps and you are already at the stop).
We will definitely be back!
UK
Bewertet am: 05.03.2026
Aufenthalt im: März 2026
The question is what do you expect for £320.00 per night?
After three days travelling we were happy to be back at this four star family run hotel. What ensued was a catalogue of disasters . From 8pm to beyond 10.30 we were consciously aware of scrapping of furniture on the floor of the room above us.
The has a policy for all customers to seeof CALM AND TRANQUILITY RESPECT FOR ALL CLIENTS. No noise after 10am. Kevin, whom
I assume was the night manager but because he had no badge to tell me exactly what his job description was in this hotel, I naturally assumed he was the night manager. He did his best IMMEDIATELY. Kevin wasmost apologetic. By 10.15pm the noise carried on. Kevin once more told the noisy people had to stop and he apologised profusely
I cannot say a bad work about Kevin. He did his very best to put things right for us and the very next day we were moved to the newly renovated room 35 on the third floor
All was good. No more noise. Little did we know!
All very nice superficially.
Here starts the problems.
It was cold
The windows had workmen’s handprints on them but most disturbing and the point I am making is the way I was spoken to when I pointed out FoUR TIMES that the bath tap DID NOT and STILl DoES NOT WORK. I showed Matilde a video of the problem, I spoke to a young girl who quite frankly was nothing short of verbally aggressive - obviously missed the customer service training day!
Yesterday, two days and six hours after reporting the problem someone appeared and said ‘oh you just bash it’!
The moral of this tale is that the tap had not been checked after installing and visibly not wired properly and the staff were inadequately trained how to deal with the problem.
The heating was also faulty.
So the answer to my question is. Since the parents left the hotel the young staff have no customer service training. No management leadership. Is it worth £350.00 a night? Definitely not. Will I recommend or visit again? Definitely not.
And what’s more on reading my customer feedback Hôtel Macchi,please do not insult me by telling me you can’t please everyone. As a hotel owner the point is to give the VERY BEST experience for ALL YOUR GUESTS
Bewertet am: 20.08.2026
Aufenthalt im: Aug. 2026
Good hotel to recommend
Very good
Perfekte Lage
94 Chemin De L'Etringa, 74390 Châtel, Frankreich|0,4 km vom Stadtzentrum entfernt
Check-in und Check-out
Check-in ab:
16:00
Check-out bis:
11:00
Gut zu wissen
Haustiere sind gegen Aufpreis erlaubt
Bitte kontaktiere das Hotel, um weitere Informationen zu Zustellbetten zu erhalten.