Senator Cala Millor
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Schnelle Fakten
Check-in ab: | 14:00 |
|---|---|
Check-out bis: | 12:00 |
Haustiere | Haustiere sind gegen Aufpreis erlaubt |
Zusatzleistungen
Weitere Infos über Senator Cala Millor
Senator Cala Millor
Die Unterkunft Senator Cala Millor bietet einen saisonalen Außenpool, eine Gemeinschaftslounge, eine Terrasse und eine Bar in Cala Millor. Dieses Hotel mit 4 Sternen und kostenlosem WLAN bietet einen Conciergeservice und einen Tourenschalter.
Bewertet am: 17.08.2026
Aufenthalt im: Aug. 2026
Had a great stay here
Antwort des Hotels
Bewertet am: 18.08.2026
We really appreciate this positive review of your recent visit.
We are grateful you highlighted our friendly atmosphere, the clean spacious rooms, and the rooftop pool with its lovely views.
It is very rewarding to know that our efforts made your stay so enjoyable.
We look forward to seeing you again in the future.
Kind regards,
Ascensión Martinez
Senator Cala Millor Hotel , Manager
Bewertet am: 24.08.2026
Aufenthalt im: Juni 2026
Cleaner is a thief
Antwort des Hotels
Bewertet am: 26.08.2026
Thank you for taking the time to provide your valued comments.
We are sorry to hear about your experience and regret that you left your stay feeling disappointed.
We understand how upsetting it can be to discover that personal belongings are missing. We take any concerns regarding guests’ belongings seriously, although unfortunately we are unable to comment on circumstances that cannot be established or verified.
We are also sorry to hear that you felt your concerns were not addressed as you expected. We appreciate you taking the time to share your feedback, and we will take your comments into consideration.
We do look forward to seeing you in the future for a better experience.
Kindest regards,
Ascensión Martinez
Senator Cala Millor Hotel, Manager
Bewertet am: 10.08.2026
Aufenthalt im: Juli 2026
Horrible, avoid it!
Stay on July 5. Upon our arrival, the front desk told us to leave the car out front with the hazard lights on while we checked in and brought up our luggage. Result: a €100 fine for access/parking in a resident zone received today, issued barely a few minutes later!
Do not be surprised if the hotel replies to this review by splitting hairs over the minutes (by claiming that check-in was "finished" at 6:42 PM): it is EXACTLY their strategy of bad faith to shirk responsibility. 6:42 PM is the time when the check-in process STARTED at the front desk. Between the paperwork, the instructions, receiving the key cards, taking the suitcases up to the room, and coming back down, the fine had already been issued at 6:58 PM. No guest deliberately stays for 15 minutes with their hazards on if they haven't followed the misleading advice from the front desk.
The worst part is not the fine, but their total denial, their lack of support, and their dishonesty when you ask them to contribute. They prefer to lose customers rather than take responsibility for their mistakes. Avoid this hotel!
DO NOT COME BY CAR! – Absolute bad faith and disastrous management by the administration
Stay on July 5. Upon arrival, the front desk tells us to leave the car in front with the hazard lights on while we check in and take the suitcases up. Result: a €100 fine for access/parking in a resident zone received today, issued just a few minutes later!
Do not be surprised if the hotel responds to this review by playing with the minutes (pretending that the check-in "finished" at 6:42 PM): it is EXACTLY their bad-faith strategy to wash their hands of it. 6:42 PM was the time the check-in STARTED at the front desk. Between doing the paperwork, handing over the keys, taking the suitcases up to the room, and coming back down, the fine had already been issued at 6:58 PM. No one stays for 15 minutes with their hazard lights on unless they are following the staff's bad instructions.
The worst part is not the fine, but their absolute lack of honesty and support for the customer. They prefer to lose guests rather than take responsibility for their own mistakes. Avoid this hotel!
Antwort des Hotels
Bewertet am: 12.08.2026
Merci d'avoir partagé votre expérience. Nous regrettons sincèrement votre insatisfaction et souhaitons apporter quelques précisions importantes afin de garantir l'exactitude des informations présentées, notamment pour nos futurs clients.
Nous avons examiné l'amende qui nous a été adressée et pouvons confirmer que l'infraction n'a pas eu lieu devant l'hôtel ni sur la rue qui y donne accès.
L'hôtel est facilement accessible en voiture par les rues qui y mènent. Les clients peuvent s'arrêter brièvement devant l'hôtel pour déposer ou récupérer leurs bagages. Il n'y a pas de caméras de surveillance dans notre rue et il n'est pas nécessaire d'enregistrer sa plaque d'immatriculation à l'avance pour accéder à l'hôtel.
L'amende que vous avez reçue, comme indiqué sur le reçu, correspond à un stationnement dans une zone réservée exclusivement aux clients de l'hôtel ACIRE. Nous tenons à préciser que ces zones de stationnement ne se situent ni devant l'hôtel ni sur sa voie d'accès. Il s'agit de parkings distincts, réglementés et gérés par la commune.
Pour cette raison, l'hôtel n'a aucun contrôle sur ces zones et ne peut ni annuler, ni gérer, ni être tenu responsable des amendes infligées par les autorités dans ces espaces.
Il est important de faire la distinction entre un arrêt bref pour déposer ou récupérer des bagages et le stationnement. Vous pouvez vous arrêter brièvement devant l'hôtel pour décharger vos bagages. Cependant, il est interdit de laisser votre véhicule stationné pendant une période prolongée sur la ligne jaune ; à défaut, une amende vous sera infligée.
Par conséquent, l'amende que vous avez reçue n'est pas liée au fait de vous être rendu à l'hôtel en voiture, de vous être arrêté devant l'hôtel pour déposer vos bagages, ni d'avoir circulé sur les voies d'accès. Elle concerne le stationnement dans une zone ACIRE réservée exclusivement aux résidents, située en dehors de la zone d'accès de l'hôtel.
Nous comprenons parfaitement qu'une contravention de stationnement reçue pendant vos vacances soit une expérience désagréable et nous regrettons que cette situation ait perturbé votre séjour. Toutefois, nous estimons important de clarifier ces faits afin d'éviter que d'autres clients ne pensent à tort qu'il est impossible d'accéder à l'hôtel en voiture.
L'hôtel est facilement accessible en voiture et dispose d'un parking devant le bâtiment pour déposer ou récupérer vos bagages. Toutefois, il est recommandé d'éviter de se garer dans les zones signalées ACIRE, réservées exclusivement aux clients de l'hôtel.
Nous regrettons que cette situation ait conduit à une évaluation aussi négative de notre établissement et espérons que ces clarifications permettront à nos futurs clients d'avoir les informations correctes.
Nous espérons que vous nous donnerez l'occasion de nous rencontrer à nouveau afin de changer votre perception de nos services.
Sincèrement,
Ascensión Martinez
Senator Cala Millor Hotel , Manager
Bewertet am: 20.06.2026
Aufenthalt im: Juni 2026
Bad Customer Service
I contacted the hotel through the Booking.com app on three separate occasions to request a change of dates after my business partner became seriously ill. The first two requests were rejected, and the third was completely ignored.
I also called the hotel twice and was assured that somebody would call me back, but no one ever did. In total, we have sent six emails and still haven’t received a proper response.
It’s extremely disappointing when you spend over €600 of your hard-earned money for a three-night stay and the hotel cannot even offer the courtesy of returning a phone call or replying to emails.
Potential guests should be aware that if you need to amend your booking, you may struggle to get any communication whatsoever.
I have also raised the matter with Booking.com, but unfortunately their customer service has been equally disappointing, with no meaningful response received.
As it stands, we are €635 out of pocket with no resolution in sight.
Antwort des Hotels
Bewertet am: 25.06.2026
Thank you for taking the time to share your experience.
We are sorry to learn about the circumstances that affected your travel plans and sincerely hope that your business partner is doing better.
We would like to clarify that reservations made through Booking.com are managed through their platform and are subject to the terms and conditions accepted at the time of booking. For this reason, any requests regarding modifications or cancellations must be processed through Booking.com, as the hotel is not authorized to make direct changes to reservations made through this channel.
We understand your frustration and regret that the process did not meet your expectations. However, as this reservation was made through a third-party platform, the handling and resolution of such requests depend on the procedures and communications established between the guest and Booking.com.
We appreciate your feedback and wish you all the best in your future travels.
Kind regards,
We sincerely apologize for the frustration caused by the challenges you faced when trying to adjust your reservation. Our 24-hour front desk team is typically available to assist with urgent requests, and we regret that we failed to meet our usual standards of responsiveness during this instance.
While third-party booking platforms manage initial reservation modifications independently of our direct systems, we acknowledge our responsibility to follow up promptly on all guest communications. We have reviewed this case internally to better align our processes with guest needs during exceptional circumstances.
We hope that you might consider visiting us again in the future.
Kind regards,
Ascensión Martinez
Senator Cala Millor Hotel , Manager
Bewertet am: 07.06.2026
Aufenthalt im: Juni 2026
Perfekte Lage
3 Carrer de Binicanella, 07560 Cala Millor, Spanien|0,41 km vom Stadtzentrum entfernt
Check-in und Check-out
Check-in ab:
14:00
Check-out bis:
12:00
Gut zu wissen
Haustiere sind gegen Aufpreis erlaubt
Bitte kontaktiere das Hotel, um weitere Informationen zu Zustellbetten zu erhalten.

