Hotel Samos
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Schnelle Fakten
Check-in ab: | 15:00 |
|---|---|
Check-out bis: | 11:00 |
Haustiere | Haustiere sind nicht erlaubt |
Zusatzleistungen
WLAN
Parkplatz
Klimaanlage
Pool
Fitnessraum
Kurort
Weitere Infos über Hotel Samos
Hotel Samos
Das Hotel liegt im Herzen von Magaluf, nur 250 m von den berühmten Stränden der Stadt entfernt. Die Zimmer verfügen über einen Balkon und blicken auf das Mittelmeer oder die Berge der Insel. Zu den Vorzügen im Hotel Samos gehören Außenpools für Erwachsene, die von einer Sonnenterrasse mit Liegen umgeben sind. Das Hotel bietet Abendunterhaltung wie Livemusik. Im geräumigen Restaurant genießen Sie ein abwechslungsreiches Buffet zum Frühstück, Mittag- und Abendessen. Die modernen Innen- und Außen-Barbereiche des Hotels servieren sowohl Getränke als auch Snacks und bieten große TV-Bildschirme für Sportübertragungen und andere Unterhaltung. Die Hauptstadt Mallorcas, Palma de Mallorca, und ihre beeindruckende Kathedrale liegen nur 12 km entfernt. Sie wohnen in der Nähe der Golfplätze Santa Ponsa I & II, Bendinat und Poniente. Das Hotel Samos ist von Februar bis Oktober geöffnet.
Bewertungen von 
Familienurlauber
Bewertet am: 20.08.2026
Aufenthalt im: Aug. 2026
Great hotel, super clean and chilled
Easy to get to (20 mins from airport). Staff super friendly. Whole hotel/pools/restaurant/toilets all clean and clear to see they take pride in how often they clean. Room was a good size for us (junior suite for 2 adults 2 children). Atmosphere was very chilled. It is next door to BCM super nightclub, but I didn’t once hear it, rooms are sound proof. Food was lovely every day too. Couldn’t fault this hotel apart from evening entertainment started at 10pm which is quite late.
Familienurlauber
Bewertet am: 19.08.2026
Aufenthalt im: Aug. 2026
Not good but not bad either, just average.
This is a honest review of the hotel. Family of 3, 10 day stay First impressions was that it was clean. We were staying in a premium la terracita room, which meant that your room had sunbeds and just opposite a small pool that you can sit in and that all holiday makers could use with a bar. In comparison to the main pool this wasn't as busy.The room was small and not enough storage for a family of 3. There is a fridge but not stocked with any water. Although BCM nightclub is next door being on this side of the hotel you don't hear the nightclub That can't be said for the neighbours, the hotel has a rule that after 12,00pm - 8.00am to keep the noise down, however they don't enforce it. The walls are thin ,needless to say we had for a few nights where we had neighbours who was blasting music out, moving furniture and just being really loud gone 1.00am in the morning. I know I sound miserable when this is party central, right!
The hotel accommodates age ranges from young families to those that were here for the nightlife.
The customer service is hit and miss here, our room was is the first level and all other rooms have balconies. Unfortunately one day we had gone to lunch having left our towels on our sunbeds, to come back to our room to find the staff putting out a fire, one of the guests had kindly dropped/flicked a lit cigarette from their balcony which caused the fire. The staff on the scene responded really well and can't fault them, however the sunbed and our towel caught the raw end of the deal. However the follow up from the staff was very poor. I went down to reception were it was not communicated that a fire had just happened though you could smell it all along the corridor. I explained that there was a fire to be told there hand't been. No offer of a replacement towel, we had to ask for house keeping as there was ash and burnt sunbed on the floor. I then tried to make a complaint in the evening ,no manager was available until the next day, to be told it had been a tiny fire and felt as though I was being dismissed. (They were meant to be looking at the CCTV footage, however the cameras weren't facing our rooms, nor did they update us). I then showed them the photos of the towel and sunbed which clearly showed it wasn't a small fire. They said that they would put a note on the system to date no management has been in contact. I said that at the very least an announcement should go out to the guests to be more careful to ensure that this doesn't happen again, but it fell on deaf ears.
In addition if you are on this floor, when the cleaners are cleaning the balconies they sweep out so a few times we had been hit with food particles and rubbish, when lying on our sunbeds. My husband ended up finding a broom and cleaned it himself,
Our cleaner was lovely though and they work really hard as does the staff in the restaurant. The food was ok, but very limited and I think this was because not enough guests are full board or all inclusive. There is also the issue when visiting the restaurant, you can only get a coffee or juice in the morning, lunch and dinner the machines are turned off or covered up. There is a bar in the restaurant, and it was hit and miss whether they would give you a jug if they were out of carafes for the water, despite them having lots of jugs which was bat crazy to me, as the glasses were small it meant having to keep going back for refills. During the day, you would have to pay a 1 euro deposit to secure a cup for your drinks, every time you go back to the bar you take your cup with and they will replace it with a new one. However be mindful the staff will clear your empty cups away so make sure you hold onto it on your be charged again.
The beds are also not the most comfortable.
This is definitely not a 4 star hotel and was an ok when comparing it to other 4 star hotels I have stayed at. If you are a family I would avoid if your'e younger I think you will enjoy it if you just want a place to rest your head. Not good but not bad either, just average.
The only photos I took were of the burnt towel and sunbed, enjoy!
The hotel accommodates age ranges from young families to those that were here for the nightlife.
The customer service is hit and miss here, our room was is the first level and all other rooms have balconies. Unfortunately one day we had gone to lunch having left our towels on our sunbeds, to come back to our room to find the staff putting out a fire, one of the guests had kindly dropped/flicked a lit cigarette from their balcony which caused the fire. The staff on the scene responded really well and can't fault them, however the sunbed and our towel caught the raw end of the deal. However the follow up from the staff was very poor. I went down to reception were it was not communicated that a fire had just happened though you could smell it all along the corridor. I explained that there was a fire to be told there hand't been. No offer of a replacement towel, we had to ask for house keeping as there was ash and burnt sunbed on the floor. I then tried to make a complaint in the evening ,no manager was available until the next day, to be told it had been a tiny fire and felt as though I was being dismissed. (They were meant to be looking at the CCTV footage, however the cameras weren't facing our rooms, nor did they update us). I then showed them the photos of the towel and sunbed which clearly showed it wasn't a small fire. They said that they would put a note on the system to date no management has been in contact. I said that at the very least an announcement should go out to the guests to be more careful to ensure that this doesn't happen again, but it fell on deaf ears.
In addition if you are on this floor, when the cleaners are cleaning the balconies they sweep out so a few times we had been hit with food particles and rubbish, when lying on our sunbeds. My husband ended up finding a broom and cleaned it himself,
Our cleaner was lovely though and they work really hard as does the staff in the restaurant. The food was ok, but very limited and I think this was because not enough guests are full board or all inclusive. There is also the issue when visiting the restaurant, you can only get a coffee or juice in the morning, lunch and dinner the machines are turned off or covered up. There is a bar in the restaurant, and it was hit and miss whether they would give you a jug if they were out of carafes for the water, despite them having lots of jugs which was bat crazy to me, as the glasses were small it meant having to keep going back for refills. During the day, you would have to pay a 1 euro deposit to secure a cup for your drinks, every time you go back to the bar you take your cup with and they will replace it with a new one. However be mindful the staff will clear your empty cups away so make sure you hold onto it on your be charged again.
The beds are also not the most comfortable.
This is definitely not a 4 star hotel and was an ok when comparing it to other 4 star hotels I have stayed at. If you are a family I would avoid if your'e younger I think you will enjoy it if you just want a place to rest your head. Not good but not bad either, just average.
The only photos I took were of the burnt towel and sunbed, enjoy!
Familienurlauber
Bewertet am: 25.08.2026
Aufenthalt im: Aug. 2026
Great location, not for families.
Location: 4/5
Atmosphere: chill 5/5
Room: double, facing back, 3/5
Value: for a family, 4/5
Cleanliness: 5/5
Noise: maybe just next door room, 4/5
Service: mixed, some staff great, always smiling, some apathetic looking and some straight out miserable looking staff 3/5
Amenities: small but good enough gym, spa, restaurant, pool and bar good. Layout of the lobby seemed poorly planned. 4/5
Atmosphere: chill 5/5
Room: double, facing back, 3/5
Value: for a family, 4/5
Cleanliness: 5/5
Noise: maybe just next door room, 4/5
Service: mixed, some staff great, always smiling, some apathetic looking and some straight out miserable looking staff 3/5
Amenities: small but good enough gym, spa, restaurant, pool and bar good. Layout of the lobby seemed poorly planned. 4/5
Familienurlauber
Bewertet am: 21.08.2026
Aufenthalt im: Aug. 2026
Disputed €1,055 charge after paying €6,529 for a replacement booking
I am extremely disappointed by how Hotel Samos handled our booking change and the subsequent payment dispute.
After our flight dates changed, the hotel instructed me in writing to make a new reservation if the original booking could not be modified and to include the original reservation number in the comments.
I followed those instructions. On 26 June 2026, I made a replacement reservation for the same guests, the same four room types and almost the same dates. I paid the new booking in full: €6,529.44. The booking comment explicitly included the original reservation number and stated: “We have a reservation already: [number], will cancel after payment.”
I acknowledge that the original reservation remained technically active because the cancellation step was not completed. However, the hotel had been clearly informed that the two reservations were connected more than six weeks before our arrival. They did not contact me to clarify the duplicate booking.
While we were actually staying at Hotel Samos under the fully paid replacement reservation, the hotel charged an additional €1,055.43 on 15 August, treating the original booking as a no-show.
According to written information provided by Revolut, this was processed as a merchant-initiated transaction using manual card entry, without 3-D Secure authentication. I did not separately approve this €1,055.43 transaction.
Despite the replacement stay having already been paid in full and the hotel knowing that the two bookings related to the same guests and overlapping dates, the hotel has so far refused to refund the additional charge. I therefore submitted an official “hoja de reclamaciones” consumer complaint.
Regardless of the hotel’s facilities, this handling of a customer’s booking and payment information completely destroyed my trust in the business. Future guests should obtain explicit written confirmation that any replaced booking has been cancelled and carefully monitor their card transactions.
Unless this matter is resolved with a full refund, I cannot recommend Hotel Samos.
After our flight dates changed, the hotel instructed me in writing to make a new reservation if the original booking could not be modified and to include the original reservation number in the comments.
I followed those instructions. On 26 June 2026, I made a replacement reservation for the same guests, the same four room types and almost the same dates. I paid the new booking in full: €6,529.44. The booking comment explicitly included the original reservation number and stated: “We have a reservation already: [number], will cancel after payment.”
I acknowledge that the original reservation remained technically active because the cancellation step was not completed. However, the hotel had been clearly informed that the two reservations were connected more than six weeks before our arrival. They did not contact me to clarify the duplicate booking.
While we were actually staying at Hotel Samos under the fully paid replacement reservation, the hotel charged an additional €1,055.43 on 15 August, treating the original booking as a no-show.
According to written information provided by Revolut, this was processed as a merchant-initiated transaction using manual card entry, without 3-D Secure authentication. I did not separately approve this €1,055.43 transaction.
Despite the replacement stay having already been paid in full and the hotel knowing that the two bookings related to the same guests and overlapping dates, the hotel has so far refused to refund the additional charge. I therefore submitted an official “hoja de reclamaciones” consumer complaint.
Regardless of the hotel’s facilities, this handling of a customer’s booking and payment information completely destroyed my trust in the business. Future guests should obtain explicit written confirmation that any replaced booking has been cancelled and carefully monitor their card transactions.
Unless this matter is resolved with a full refund, I cannot recommend Hotel Samos.
Paar
Bewertet am: 18.08.2026
Aufenthalt im: Aug. 2026
Nightmare in the Dining Room
I have titled this review: Nightmare in the Dining Room, and I am going to go into detail. The Hotel Samos in Magaluf has 4 stars, but as far as the food goes, I think it doesn't deserve more than 1 star, being generous.
The main idea of the Hotel Samos buffet restaurant is recycling: recycling all the old, hard, and rubbery food left over from service. I have stayed in countless Spanish hotels, and I think this is the first time I have had such an unpleasant experience.
To start, the star of the restaurant is the french fries: rubbery and dark, mixed with everything, even with the next day's scrambled eggs. There are no traditional dishes, only recycled and canned ones. No one dared to try the fideuá they were preparing, paella-style; that was the black hole where everything was recycled to create a Mallorcan-style dish.
"Frito de matanza"? Pieces of something that could have been pork with... yes, the infamous dark and rubbery french fries.
Dishes like Hungarian goulash, canned meat submerged in a dark sauce. The meats? Horrible.
The freshest thing was a chicken fillet; the worst? Duck, rubbery and dark. Duck? Importing duck from somewhere in the world when we have Mallorcan chicken at home? The lamb chops? Dark and hard as rocks.
Another typical Mallorcan dish, chicken curry, rubbery and rancid.
The Mallorcan bread, which was supposed to be pa amb oli, was rancid and smelled old. Another gem of the restaurant: macaroni-type noodles mixed with everything.
The bread pudding for dessert? Another nightmare, pieces of sandwich bread submerged in something.
I do not understand how anyone can eat there.
Certainly, I will not return, at least not until the management of this hotel changes.
The main idea of the Hotel Samos buffet restaurant is recycling: recycling all the old, hard, and rubbery food left over from service. I have stayed in countless Spanish hotels, and I think this is the first time I have had such an unpleasant experience.
To start, the star of the restaurant is the french fries: rubbery and dark, mixed with everything, even with the next day's scrambled eggs. There are no traditional dishes, only recycled and canned ones. No one dared to try the fideuá they were preparing, paella-style; that was the black hole where everything was recycled to create a Mallorcan-style dish.
"Frito de matanza"? Pieces of something that could have been pork with... yes, the infamous dark and rubbery french fries.
Dishes like Hungarian goulash, canned meat submerged in a dark sauce. The meats? Horrible.
The freshest thing was a chicken fillet; the worst? Duck, rubbery and dark. Duck? Importing duck from somewhere in the world when we have Mallorcan chicken at home? The lamb chops? Dark and hard as rocks.
Another typical Mallorcan dish, chicken curry, rubbery and rancid.
The Mallorcan bread, which was supposed to be pa amb oli, was rancid and smelled old. Another gem of the restaurant: macaroni-type noodles mixed with everything.
The bread pudding for dessert? Another nightmare, pieces of sandwich bread submerged in something.
I do not understand how anyone can eat there.
Certainly, I will not return, at least not until the management of this hotel changes.
Perfekte Lage
S'Olivera 12, 07181 Calvià, Spanien|6,71 km vom Stadtzentrum entfernt
Check-in und Check-out
Check-in ab:
15:00
Check-out bis:
11:00
Gut zu wissen
Haustiere sind nicht erlaubt
Bitte beachten Sie, dass Hotels in Spanien gemäß dem Königlichen Dekret 933/2021, gültig ab 1. Februar 2025, beim Check-in bestimmte persönliche Informationen anfordern können, darunter unter anderem Ausweis, Adresse, E-Mail-Adresse und Telefonnummer von Gästen ab 14 Jahren sowie einen Nachweis der Beziehung zu Minderjährigen unter 14 Jahren.
Bitte kontaktiere das Hotel, um weitere Informationen zu Zustellbetten zu erhalten.
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