Exe Cuenca
+ 46
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Schnelle Fakten
Check-in ab: | 15:00 |
|---|---|
Check-out bis: | 12:00 |
Haustiere | Haustiere sind nicht erlaubt |
Zusatzleistungen
WLAN
Parkplatz
Klimaanlage
Fitnessraum
24-Stunden-Rezeption
Nichtraucher
Weitere Infos über Exe Cuenca
Exe Cuenca
Das Exe Cuenca bietet Ihnen eine 24-Stunden-Rezeption, kostenfreies WLAN und eine kostenlose Gepäckaufbewahrung. Das Hotel verfügt über eine gute Anbindung an die Autobahn N-40, über die Sie nach Madrid gelangen.
Bewertungen von 
Anonymer Gast
Bewertet am: 11.07.2026
Aufenthalt im: Juli 2026
Pleasant hotel, we had a good sized room. It was spotlessly clean. Breakfast was good. The gym was a disappointment. Good equipment, however no gym mats, no towels unless organised with reception and I don't think there was any air conditioning.
The exterior of the hotel was a mess, lots of litter. Although access was easy the proximity of McDonald's and the petrol station certainly didn't enhance 'the look'.
The exterior of the hotel was a mess, lots of litter. Although access was easy the proximity of McDonald's and the petrol station certainly didn't enhance 'the look'.
Gruppenreisender
Bewertet am: 03.07.2026
Aufenthalt im: Juli 2026
Hotel well connected to the center, bus stop at the door that takes you to the castle, near the Mi shopping center.
4-star hotel, very friendly and polite staff, good rooms, very complete buffet breakfast.
Fixed menus for lunch and dinner.
Buses stop at the door every 15 minutes on weekdays, taking you to the castle, historic and commercial area, and the El Mirador shopping center brewery.
Fixed menus for lunch and dinner.
Buses stop at the door every 15 minutes on weekdays, taking you to the castle, historic and commercial area, and the El Mirador shopping center brewery.
Geschäftsreisender
Bewertet am: 20.06.2026
Aufenthalt im: Juni 2026
Bad experience due to unprofessional treatment from the staff.
Everything happened on the morning of June 20:
I consciously chose this hotel, even a VIP room, because I expected service in line with a 4-star rating.
However, the experience has been quite the opposite.
I paid for a late check-out until 2:00 PM, that is, a service that was contracted and paid for. Even so, from the morning I received comments and signals to leave the room early, which makes no sense when the schedule is clearly paid for.
Mid-morning, cleaning staff even knocked on the door asking if I had finished, which demonstrates a lack of coordination and respect for the established schedule.
The most serious problem occurred when I went down to reception exactly at 2:00 PM. There were two receptionists, one short blonde and another with long brown hair. When explaining the situation, the attitude was unprofessional. The blonde receptionist even made comments like "What is she saying?", which was completely out of place towards a guest.
This is not a one-time misunderstanding, but an experience where there has been:
Disrespect for the paid service
Disorganization among departments
Lack of professionalism at reception
Inappropriate comments towards the customer
The most important thing is that this is not a problem of rooms, but of human treatment, which is what truly defines a hotel.
An experience like this makes one reconsider returning. As a hotel, they should seriously review this, because situations like this leave guests with a very unpleasant feeling, when what is expected is quite the opposite.
I consciously chose this hotel, even a VIP room, because I expected service in line with a 4-star rating.
However, the experience has been quite the opposite.
I paid for a late check-out until 2:00 PM, that is, a service that was contracted and paid for. Even so, from the morning I received comments and signals to leave the room early, which makes no sense when the schedule is clearly paid for.
Mid-morning, cleaning staff even knocked on the door asking if I had finished, which demonstrates a lack of coordination and respect for the established schedule.
The most serious problem occurred when I went down to reception exactly at 2:00 PM. There were two receptionists, one short blonde and another with long brown hair. When explaining the situation, the attitude was unprofessional. The blonde receptionist even made comments like "What is she saying?", which was completely out of place towards a guest.
This is not a one-time misunderstanding, but an experience where there has been:
Disrespect for the paid service
Disorganization among departments
Lack of professionalism at reception
Inappropriate comments towards the customer
The most important thing is that this is not a problem of rooms, but of human treatment, which is what truly defines a hotel.
An experience like this makes one reconsider returning. As a hotel, they should seriously review this, because situations like this leave guests with a very unpleasant feeling, when what is expected is quite the opposite.
Paar
Bewertet am: 24.04.2026
Aufenthalt im: Apr. 2026
TOTALLY DISAPPOINTING
Disappointing. It doesn't look like a 4-star, not at all.
The room, clean, and not working the air conditioning.
There was an excursion of the insert and they didn't want to put it.
Breakfast, about half an hour after we started, scrambled eggs ran out and all we had was potato tortilla and cold meat. Lots of doughnuts and little variety of fruits.
Only one coffee machine, for breakfast with all the people of the excursion, very poor, organizing queues. Hikers left the counter without sausage and tortilla in less than 10 minutes – a horror! The area it is in is not pretty at all, it is the beautiful photos that reality. The girl who attended the breakfast cafeteria didn’t seem kind at all, because she knew what was coming with those on the excursion, but if you go first to grab eggs, either way, at 7:30, having opened at 7 the cafeteria, not having eggs is not of the 4 star category, come on, I would not recommend it in any way. Maybe if you go with the insert it's not bad, but to go as a couple FATAL
The room, clean, and not working the air conditioning.
There was an excursion of the insert and they didn't want to put it.
Breakfast, about half an hour after we started, scrambled eggs ran out and all we had was potato tortilla and cold meat. Lots of doughnuts and little variety of fruits.
Only one coffee machine, for breakfast with all the people of the excursion, very poor, organizing queues. Hikers left the counter without sausage and tortilla in less than 10 minutes – a horror! The area it is in is not pretty at all, it is the beautiful photos that reality. The girl who attended the breakfast cafeteria didn’t seem kind at all, because she knew what was coming with those on the excursion, but if you go first to grab eggs, either way, at 7:30, having opened at 7 the cafeteria, not having eggs is not of the 4 star category, come on, I would not recommend it in any way. Maybe if you go with the insert it's not bad, but to go as a couple FATAL
Anonymer Gast
Bewertet am: 17.05.2026
Aufenthalt im: Mai 2026
Belles prestations, personnel sympa, petit dejeuner excellent !
Standort
Avda Juan Carlos I, s/n, 16004 Cuenca, Spanien|1,96 km vom Stadtzentrum entfernt
Check-in und Check-out
Check-in ab:
15:00
Check-out bis:
12:00
Gut zu wissen
Haustiere
Haustiere sind nicht erlaubt
Wichtige Informationen zur Stadt
Bitte beachten Sie, dass Hotels in Spanien gemäß dem Königlichen Dekret 933/2021, gültig ab 1. Februar 2025, beim Check-in bestimmte persönliche Informationen anfordern können, darunter unter anderem Ausweis, Adresse, E-Mail-Adresse und Telefonnummer von Gästen ab 14 Jahren sowie einen Nachweis der Beziehung zu Minderjährigen unter 14 Jahren.
Zustellbetten
Bitte kontaktiere das Hotel, um weitere Informationen zu Zustellbetten zu erhalten.
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